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Propose new functionalities for Decidim software

#DecidimRoadmap Designing Decidim together

Phase 1 of 1
Open 2019-01-01 - 2030-12-31
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Improve UX of the Notification System and Moderation Workflow

Avatar: Virgile Deville Virgile Deville
17/07/2020 10:50  
Finished

**Is your feature request related to a problem? Please describe.**


Currently the moderation system is not friendly in term of AX (Administrator user experience). Moderators receive an email which provide them with a link to a table showing all reported content. In the table the content of the contribution is not displayed, so the admin has really hard time finding what button to click if any action is needed, especially when there are a lot of them.

**Describe the solution you'd like**

We'd like to enhance the AX for moderators by implementing the following enhancements

In the notifications

  • Add action buttons directly inside the moderation notification email (that provide more info since this PR) so that the moderator can unreport or hide the content from the email without having to go into the moderation panel


In the moderation panel

  • Change column titles and order to be more self explanatory
  • Add date creation to know what to moderate first
  • Add ordering capability to creation date and number of reports column
  • Add filtering capabilities by type of content (proposal, comment, meetings)
  • Add a search bar (scope : title, description, author)
  • Add a modal that allow the moderator to see all the reported content info inside the admin


**Describe alternatives you've considered**

Nope

**Additional context**

Nope

**Does this issue could impact on users private data?**

Nope

**Funded by**

EU Commission

The development of this proposal has finished

  • Reviewed by @product and accepted in the main project
  • It is funded by European Commission
  • Developed by Codegram
  • Available in release 0.24 via #6747 #6725 #6677

List of Endorsements

Avatar: Decidim Product Decidim Product verified-badge
Avatar: Andrés Andrés verified-badge
Avatar: Pierre Mesure Pierre Mesure verified-badge
Endorsements count3
Improve UX of the Notification System and Moderation Workflow Comments 7

Reference: MDC-PROP-2020-07-15627
Version number 4 (of 4) see other versions
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Source: {"body":{"en":"<p>**Is your feature request related to a problem? Please describe.**</p><p>\r\nCurrently the moderation system is not friendly in term of AX (Administrator user experience). Moderators receive an email which provide them with a link to a table showing all reported content. In the table the content of the contribution is not displayed, so the admin has really hard time finding what button to click if any action is needed, especially when there are a lot of them.</p><p>**Describe the solution you'd like**</p><p>We'd like to enhance the AX for moderators by implementing the following enhancements</p><p><strong>In the notifications</strong></p><ul><li>Add action buttons directly inside the moderation notification email (that provide more info since this <a href=\"https://github.com/decidim/decidim/pull/6053\" target=\"_blank\">PR</a>) so that the moderator can <strong>unreport </strong>or <strong>hide </strong>the content from the email without having to go into the moderation panel</li></ul><p><br></p><p><strong>In the moderation panel</strong></p><ul><li>Change column titles and order to be more self explanatory</li><li>Add date creation to know what to moderate first</li><li>Add ordering capability to creation date and number of reports column</li><li>Add filtering capabilities by type of content (proposal, comment, meetings)</li><li>Add a search bar (scope : title, description, author)</li><li>Add a modal that allow the moderator to see all the reported content info inside the admin</li></ul><p><br></p><p>**Describe alternatives you've considered**</p><p>Nope\r\n\r\n</p><p>**Additional context**</p><p>Nope</p><p>**Does this issue could impact on users private data?**</p><p>Nope\r\n\r\n</p><p>**Funded by**</p><p>EU Commission\r\n</p>"},"title":{"en":"Improve UX of the Notification System and Moderation Workflow"}}

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7 comments

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Avatar: Andrés Andrés verified-badge
06/08/2020 12:45
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I think this is a really important, useful and necessary issue!

Avatar: Andrés Andrés verified-badge
06/08/2020 12:47
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Add sortition capability to creation date and number of reports column

Please let's take into account that Sortition is another thing on Decidim and Democracy... You're talking about ordering/sorting. (Actually, I've just read a really good book about this topic that I recommend: "Against Elections: The Case for Democracy")

Conversation with Marc Riera
Avatar: Marc Riera Marc Riera
12/10/2020 12:08
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@Pops @virgile_deville on the 2nd screenshot of the image, on the table, the "Content URL" column, there's a text saying "hover to get a peek". What's supposed to happen when you hover that part? You get the URL of the content as a help pill?

Avatar: Virgile Deville Virgile Deville
12/10/2020 12:29
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Hey @mrcasals this meant that when hovering with your mouse the body of the content would appear in a tooltip (black bubble). let me know if I'm not clear.

Avatar: Marc Riera Marc Riera
12/10/2020 17:10
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Should it be limited to a certain amount of characters, @virgile_deville? Otherwise it can get very hard to read. Why the body and not the title?

Avatar: Virgile Deville Virgile Deville
12/10/2020 19:01
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because comments have no title. but if you c

Avatar: Virgile Deville Virgile Deville
12/10/2020 19:02
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can have the title for proposals, meetings and debates. And 250 characters for comments it would be great !

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