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Propose new functionalities for Decidim software

#DecidimRoadmap Designing Decidim together

Phase 1 of 1
Open 2019-01-01 - 2030-12-31
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Clarify the texts for download & delete data in "My account"

Avatar: Pauline Bessoles Pauline Bessoles verified-badge
30/11/2020 18:06  
Finished

Is your feature request related to a problem? Please describe.

In the "My account" tab, the user can download her data, or delete her account. The texts are not clear on how to use these functionalities and what are the consequences of the account deletion.

Right now, the texts are :

  • My data: Download the data - A file with all the information associated with the account will be sent to admin@example.org
  • Delete my account: This action cannot be undone. If you delete your account you won't be able to log in.Please, fill in the reason you want to delete your account (optional).

On the "My data" part, the problem is that the file sent in zipped with a password. The mail notification asks the user to download 7zip to be able to open the file. But this software isn't available on MacOS.

The Keka file archiver (https://www.keka.io/en/) can open the file on MacOS, but this should be explained! In the "My data" page or in the notification, with a link to download it.

In the "Delete your account" tab, the consequences of the deletion are not clear. It should be explicit that the contributions are kept but anonymised. Also, the actual text seems to imply that the user won't be able to create a new one.

Describe the solution you'd like

We'd like to add strings to explain better those sections.

EDIT Dec, 11th 2020

  • My data tab : suggested texts modifications

"A file with all the information associated with your account will be sent to admin@example.org. This mail will contain a .zip file, and the associated password that will allow you to open this file.

In order to open this file, you will need <a href=''https://www.7-zip.org/''>7-Zip</a&gt; (for Windows) or <a href=''https://www.keka.io/en/''>Keka</a&gt; (for MacOS)."

  • decidim.export_mailer.data_portability_export.click_button: suggested texts modifications

"Click the next button to download your data. <br/> You will have the file available until %{date}. <br/> You will need <a href=''https://www.7-zip.org/''>7-Zip</a&gt; (for Windows) or <a href=''https://www.keka.io/en/''>Keka</a&gt; (for MacOS) to open it. Password: %{password}"

  • Delete my account tab: suggested texts modifications

"This action cannot be undone. If you delete your account you won't be able to log in with your credentials. The deletion of your account will result in the anonymisation of your contributions. You will still be able to create a new account, but these contributions will not be associated with it."

Describe alternatives you've considered

None

Does this issue could impact on users private data?

No

Funded by

European Commission

  • Filter results for category: Participant profile and configuration Participant profile and configuration

The development of this proposal has finished

  • Reviewed by @product and accepted in the main project
  • It is funded by European Commission 
  • Developed by Tremend
  • Available in release 0.24 via  #7281

Endorsements count0
Clarify the texts for download & delete data in "My account" Comments 5

Reference: MDC-PROP-2020-11-15816
Version number 5 (of 5) see other versions
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Source: {"body":{"en":"<p><strong>Is your feature request related to a problem? Please describe.</strong></p><p>In the \"My account\" tab, the user can download her data, or delete her account. The texts are not clear on how to use these functionalities and what are the consequences of the account deletion.</p><p>Right now, the texts are :</p><ul><li><strong>My data</strong>: Download the data<strong> - </strong>A file with all the information associated with the account will be sent to admin@example.org</li><li><strong>Delete my account: </strong>This action cannot be undone. If you delete your account you won't be able to log in.Please, fill in the reason you want to delete your account (optional).</li></ul><p>On the \"My data\" part, the problem is that the file sent in zipped with a password. The mail notification asks the user to download 7zip to be able to open the file. But this software isn't available on MacOS.</p><p>The Keka file archiver (<a href=\"https://www.keka.io/en/\" target=\"_blank\">https://www.keka.io/en/</a>) can open the file on MacOS, but this should be explained! In the \"My data\" page or in the notification, with a link to download it.</p><p>In the \"Delete your account\" tab, the consequences of the deletion are not clear. It should be explicit that the contributions are kept but anonymised. Also, the actual text seems to imply that the user won't be able to create a new one.</p><p><strong>Describe the solution you'd like</strong></p><p>We'd like to add strings to explain better those sections.</p><p><u>EDIT Dec, 11th 2020</u></p><ul><li><em>My data tab : suggested texts modifications</em></li></ul><p>\"A file with all the information associated with your account will be sent to <strong>admin@example.org</strong>. This mail will contain a .zip file, and the associated password that will allow you to open this file.</p><p>In order to open this file, you will need &lt;a href=''https://www.7-zip.org/''&gt;7-Zip&lt;/a&gt; (for Windows) or &lt;a href=''https://www.keka.io/en/''&gt;Keka&lt;/a&gt; (for MacOS).\"</p><ul><li><em>decidim.export_mailer.data_portability_export.click_button: suggested texts modifications</em></li></ul><p>\"Click the next button to download your data. &lt;br/&gt; You will have the file available until %{date}. &lt;br/&gt; You will need &lt;a href=''https://www.7-zip.org/''&gt;7-Zip&lt;/a&gt; (for Windows) or &lt;a href=''https://www.keka.io/en/''&gt;Keka&lt;/a&gt; (for MacOS) to open it. Password: %{password}\"</p><ul><li><em>Delete my account tab: suggested texts modifications</em></li></ul><p>\"This action cannot be undone. If you delete your account you won't be able to log in with your credentials. The deletion of your account will result in the anonymisation of your contributions. You will still be able to create a new account, but these contributions will not be associated with it.\"</p><p><strong>Describe alternatives you've considered </strong></p><p>None</p><p><strong>Does this issue could impact on users private data?</strong></p><p>No</p><p><strong>Funded by</strong></p><p>European Commission</p>"},"title":{"en":"Clarify the texts for download & delete data in \"My account\""}}

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5 comments

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Conversation with Carol Romero
Avatar: Carol Romero Carol Romero verified-badge
03/12/2020 15:04
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@Pops can you send us a concrete proposal and we'll review it? Thanks!

Avatar: Pauline Bessoles Pauline Bessoles verified-badge
11/12/2020 10:38
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I wrote the texts that should be changed @carol what do you think?
The editor didn't read the links, they should end with

Avatar: Pauline Bessoles Pauline Bessoles verified-badge
11/12/2020 10:38
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< a / >

Conversation with Pauline Bessoles
Avatar: Pauline Bessoles Pauline Bessoles verified-badge
02/02/2021 09:08
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Hi @carol @andres ! A question was raised about the open data file format: COFE dev teams suggests to drop the zip compression and change it to accommodate one of the .tar.gz or .tar file extensions. What do you think about this?

Avatar: Andrés Andrés verified-badge
02/02/2021 11:50
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Personally I think that's a bad idea for two reasons:

1) Usability: normal people not know what's a .tar nor a .tar.gz. In the other hand, .zip is more well known
2) Security: .tar and .tar.gz don't allow password protection. See https://stackoverflow.com/a/24734273

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