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Propose new functionalities for Decidim software

#DecidimRoadmap Designing Decidim together

Phase 1 of 1
Open 2019-01-01 - 2030-12-31
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Feedback form for more actions (PB vote, proposal...)

Avatar: Pierre Mesure Pierre Mesure verified-badge
01/03/2021 21:01  

Is your feature request related to a problem? Please describe.

The new Election module has a function called Election feedback form. This is a feature that would be useful to a lot of cities in a lot of different processes.

Just left an idea in a Proposals component? Just voted in a Budgets component? Just published an initiative? It would be great to be able to show a link to a feedback survey after all these actions.

Describe the solution you'd like

I'm not sure about the best approach if we want to make this truly modular and scalable. Adding a feedback form button everywhere is not super elegant.

Maybe we could use the new form templates? Admins would create the form as a template and could select it as a feedback form in the settings of the component.

This way, a single form template could be called from many components, from different spaces and the configuration would be central.

Describe alternatives you've considered

It would also be OK to tackle it one component at a time. Most cities we know want it right after a budget vote, some others after leaving a proposal.

Additional context

A great implementation is also the Helsinki Feedback module (External link).

Does this issue could impact on users private data?

Should feedback forms be tied to the content created just before (vote, proposal)? Most probably no and that should be made clear to the user as well so they feel confident leaving honest feedback.

Funded by

Awaiting funding

  • Filter results for category: PX (Participant eXperience) / Usability PX (Participant eXperience) / Usability

List of Endorsements

Avatar: Pierre Mesure Pierre Mesure verified-badge
Avatar: Virgile Deville Virgile Deville
Avatar: Oliver Azevedo Barnes Oliver Azevedo Barnes
Endorsements count3
Feedback form for more actions (PB vote, proposal...) Comments 2

Reference: MDC-PROP-2021-03-16251
Version number 2 (of 2) see other versions
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Source: {"body":{"en":"<p><strong>Is your feature request related to a problem? Please describe.</strong></p><p>The new Election module has a function called Election feedback form. This is a feature that would be useful to a lot of cities in a lot of different processes.</p><p>Just left an idea in a Proposals component? Just voted in a Budgets component? Just published an initiative? It would be great to be able to show a link to a feedback survey after all these actions.</p><p><strong>Describe the solution you'd like</strong></p><p>I'm not sure about the best approach if we want to make this truly modular and scalable. Adding a feedback form button everywhere is not super elegant.</p><p>Maybe we could use the new form templates? Admins would create the form as a template and could select it as a feedback form in the settings of the component.</p><p>This way, a single form template could be called from many components, from different spaces and the configuration would be central.</p><p><strong>Describe alternatives you've considered</strong></p><p>It would also be OK to tackle it one component at a time. Most cities we know want it right after a budget vote, some others after leaving a proposal.</p><p><strong>Additional context</strong></p><p>A great implementation is also the <a href=\"https://github.com/mainio/decidim-module-feedback\" rel=\"noopener noreferrer\" target=\"_blank\" class=\"external-link-container\">Helsinki Feedback module&nbsp;(External link)</a>.</p><p><strong>Does this issue could impact on users private data?</strong></p><p>Should feedback forms be tied to the content created just before (vote, proposal)? Most probably no and that should be made clear to the user as well so they feel confident leaving honest feedback.</p><p><strong>Funded by</strong></p><p>Awaiting funding</p>"},"title":{"en":"Feedback form for more actions (PB vote, proposal...)"}}

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2 comments

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Conversation with Virgile Deville
Avatar: Virgile Deville Virgile Deville
01/03/2021 21:18
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@pierre Do you have screenshot from Helsinki feedback form module ?

Avatar: Pierre Mesure Pierre Mesure verified-badge
01/03/2021 21:20
  • Get link Get link

I sent you one a month ago. It's on your Rocket.chat. I think the interesting part is probably the centralised back office though, which I never got to work.

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