This site uses cookies. By continuing to browse the site, you agree to our use of cookies. Find out more about cookies.
Skip to main content
Metadecidim's official logo
  • English Triar la llengua Elegir el idioma Choose language
    • Català
    • Castellano
Sign Up Sign In
  • Home
  • Processes
  • Assemblies
  • Initiatives
  • Consultations
  • Conferences
  • Help

Propose new functionalities for Decidim software

#DecidimRoadmap Designing Decidim together

Phase 1 of 1
Open 2019-01-01 - 2030-12-31
Process phases Submit a proposal
  • The process
  • Debates
  • Propose new features
  • News
chevron-left Back to list

Clarify sign in and sign up pages

Avatar: Antti Hukkanen Antti Hukkanen
10/08/2018 14:09  

One of the biggest feedback we receive from the end users after implementing few live instances of Decidim is the clarity of the sign in and sign up processes. Many find these pages confusing which causes unnecessary support requests to the support organizations.

We believe the both processes (login and register) could be clarified with easy and small modifications:
- Move the OAuth login methods above the Decidim's own forms
- Hide the system's own forms by default
- Make the forms appear after clicking a link

We feel that people are usually familiar with the logos of the social login methods and therefore it would make sense to make these more visible. More you ask for the user to do (filling the forms), the less users you will have.

In case there is some proper argument for keeping the forms visible by default, we would suggest to make this at least configurable.

  • Filter results for category: Engagement Engagement

List of Endorsements

Avatar: Katja Henttonen Katja Henttonen
Endorsements count1
Clarify sign in and sign up pages Comments 8

Reference: MDC-PROP-2018-08-13095
Version number 1 (of 1) see other versions
Check fingerprint

Fingerprint

The piece of text below is a shortened, hashed representation of this content. It's useful to ensure the content hasn't been tampered with, as a single modification would result in a totally different value.

Value: 48f2d973792427535835ebece8aeaac162f64a89312f147a3c05bedb87991b7e

Source: {"body":{"en":"One of the biggest feedback we receive from the end users after implementing few live instances of Decidim is the clarity of the sign in and sign up processes. Many find these pages confusing which causes unnecessary support requests to the support organizations.\r\n\r\nWe believe the both processes (login and register) could be clarified with easy and small modifications:\r\n- Move the OAuth login methods above the Decidim's own forms\r\n- Hide the system's own forms by default\r\n- Make the forms appear after clicking a link\r\n\r\nWe feel that people are usually familiar with the logos of the social login methods and therefore it would make sense to make these more visible. More you ask for the user to do (filling the forms), the less users you will have.\r\n\r\nIn case there is some proper argument for keeping the forms visible by default, we would suggest to make this at least configurable."},"title":{"en":"Clarify sign in and sign up pages"}}

This fingerprint is calculated using a SHA256 hashing algorithm. In order to replicate it yourself, you can use an MD5 calculator online and copy-paste the source data.

Share:

link-intact Share link

Share link:

Please paste this code in your page:

<script src="https://meta.decidim.org/processes/roadmap/f/122/proposals/13095/embed.js"></script>
<noscript><iframe src="https://meta.decidim.org/processes/roadmap/f/122/proposals/13095/embed.html" frameborder="0" scrolling="vertical"></iframe></noscript>

Related images

Examples for proposed changes

Report inappropriate content

Is this content inappropriate?

Reason

8 comments

Order by:
  • Older
    • Best rated
    • Recent
    • Older
    • Most discussed
Avatar: Pau Parals Pau Parals verified-badge
13/08/2018 13:09
  • Get link Get link
In favor  

Nice improve!! +1!

Conversation with Virgile Deville
Avatar: Virgile Deville Virgile Deville
13/08/2018 16:22
  • Get link Get link

On a couple of live instances we moved the social logins buttons above the form.

Avatar: Carol Romero Carol Romero verified-badge
13/08/2018 17:50
  • Get link Get link

And did it improve the sign up/in process?

Avatar: Virgile Deville Virgile Deville
13/08/2018 18:05
  • Get link Get link

It was a client's spec. Hard to say without running a proper survey or A/B testing and I don't have access to the analytics. Here is signup ratio though : 66% were through social signups (73% were were with Facebook).

How does that compare with what you guys have ?

Avatar: Carol Romero Carol Romero verified-badge
13/08/2018 18:24
  • Get link Get link

I'll to check data from decidim.barcelona, not sure at the moment, but your ratio is quite high!

Conversation with Carol Romero
Avatar: Carol Romero Carol Romero verified-badge
13/08/2018 17:55
  • Get link Get link

I agree that the OAUTH login is not visible enough. I have more doubts about hiding the default form. It could simply be shown below. Is there any specific reason to hide it?

Avatar: Virgile Deville Virgile Deville
13/08/2018 18:00
  • Get link Get link

I wouldn't hide it either.

Avatar: Antti Hukkanen Antti Hukkanen
13/08/2018 18:08
  • Get link Get link

We just feel giving users less options causes less confusion when using these functionalities. There's something called "Hick's Law" which states that the more options you give a person, the more time it takes to understand/make a decision.

I personally believe that people are generally familiar with the OAuth login method logos which makes it easy for them to select one of them. Hiding the form simply gives them initially less UI elements which I believe would make the choice easier for them.

We have also moved the OAuth methods above the form but it still keeps the login/register views quite long. I believe it is just unnecessary to keep the form visible if OAuth is an option.

Add your comment

Sign in with your account or sign up to add your comment.

Loading comments ...

  • Terms and conditions of use
  • About the community
  • Download Open Data files
  • Metadecidim at Twitter Twitter
  • Metadecidim at Instagram Instagram
  • Metadecidim at YouTube YouTube
  • Metadecidim at GitHub GitHub
Creative Commons License Website made with free software.
Decidim Logo

Confirm

OK Cancel

Please sign in

decidim Sign in with Decidim Barcelona
Or

Sign up

Forgot your password?