Propose new functionalities for Decidim software
#DecidimRoadmap Designing Decidim together
**Is your feature request related to a problem? Please describe.**
As user I might want to contact admins for support. But most of the time the email is to be found on help page inside a huge text (ex : "Terms and conditions") which is hard to find.
**Describe the solution you'd like**
Front-end :
Add a contact form on the main nav or on the home page.
The contact form would have the following fields : name, email, message
The contact form is accessible to unregistered users.
Admin :
Global admins receive a email notification when the formed is filled and sent by a user.
This library could do the trick : https://github.com/heartcombo/mail_form
**Describe alternatives you've considered**
- we could add a link to create a conversation with an admin but that supposed I was able to create an account (most request we get are people who find it difficult to register).
- we could use tools like helpscout for people to contact admins and support teams from the front-end
**Additional context**
There is an existing issue in Github by Andres on this topic : https://github.com/decidim/decidim.org/issues/146
**Does this issue could impact on users private data?**
No.
**Funded by**
Ville de Toulouse might fund this.
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Hello Carol,
- Here is for the front-end :
Contact page https://imgur.com/Am5WrGu
Ubication in help page https://imgur.com/nXmpDIh
- Here is for the back-end : https://user-images.githubusercontent.com/11473995/98791365-4110f980-2405-11eb-80b5-ca4218248c51.png
The idea is to make it configurable, as you mentioned not all decidim instances have the human ressources to answer these contact requests. As I said in the spec, idea here is to keep it simple, once filled and sent the content of the contact form is sent directly to the email specified in admin.
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