Changes at "Add character count to conversations"

Is your feature request related to a problem? A clear and concise description of what the problem is.

Users often get frustrated when they type in conversation messages that are longer than a 1000 characters (the character limit for conversation messages). They usually contact support thinking there is a bug.

Describe the solution you'd like

Like there is one for comments, it would be great to have a character count in conversation messages. While typing in user would know how much characters they have left and see that they cannot input anymore characters when they reach the limit.

Describe alternatives you've considered

Sending the message in 2 parts, but that won't prevent users thinking there is a bug as some won't think of this solution on their own.

Does this issue could impact on users private data?

No

Funded by

BOSA might fund this.