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Obert 01-01-2019 - 31-12-2030
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Feedback form for more actions (PB vote, proposal...)

Avatar: Pierre Mesure Pierre Mesure verified-badge
01/03/2021 21:01  

Is your feature request related to a problem? Please describe.

The new Election module has a function called Election feedback form. This is a feature that would be useful to a lot of cities in a lot of different processes.

Just left an idea in a Proposals component? Just voted in a Budgets component? Just published an initiative? It would be great to be able to show a link to a feedback survey after all these actions.

Describe the solution you'd like

I'm not sure about the best approach if we want to make this truly modular and scalable. Adding a feedback form button everywhere is not super elegant.

Maybe we could use the new form templates? Admins would create the form as a template and could select it as a feedback form in the settings of the component.

This way, a single form template could be called from many components, from different spaces and the configuration would be central.

Describe alternatives you've considered

It would also be OK to tackle it one component at a time. Most cities we know want it right after a budget vote, some others after leaving a proposal.

Additional context

A great implementation is also the Helsinki Feedback module (External link).

Does this issue could impact on users private data?

Should feedback forms be tied to the content created just before (vote, proposal)? Most probably no and that should be made clear to the user as well so they feel confident leaving honest feedback.

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  • Resultats al filtrar per la categoria: PX (Participant eXperience) / Usabilitat PX (Participant eXperience) / Usabilitat

Llistat d'adhesions

Avatar: Pierre Mesure Pierre Mesure verified-badge
Avatar: Virgile Deville Virgile Deville
Avatar: Oliver Azevedo Barnes Oliver Azevedo Barnes
Número d'adhesions3
Feedback form for more actions (PB vote, proposal...) Comentaris 2

Referència: MDC-PROP-2021-03-16251
Versió 2 (de 2) veure altres versions
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Valor: 56f821b97df9ea2f7ac85ed95e8f51be3aca5eb2257b635a839e087d3635a066

Origen: {"body":{"en":"<p><strong>Is your feature request related to a problem? Please describe.</strong></p><p>The new Election module has a function called Election feedback form. This is a feature that would be useful to a lot of cities in a lot of different processes.</p><p>Just left an idea in a Proposals component? Just voted in a Budgets component? Just published an initiative? It would be great to be able to show a link to a feedback survey after all these actions.</p><p><strong>Describe the solution you'd like</strong></p><p>I'm not sure about the best approach if we want to make this truly modular and scalable. Adding a feedback form button everywhere is not super elegant.</p><p>Maybe we could use the new form templates? Admins would create the form as a template and could select it as a feedback form in the settings of the component.</p><p>This way, a single form template could be called from many components, from different spaces and the configuration would be central.</p><p><strong>Describe alternatives you've considered</strong></p><p>It would also be OK to tackle it one component at a time. Most cities we know want it right after a budget vote, some others after leaving a proposal.</p><p><strong>Additional context</strong></p><p>A great implementation is also the <a href=\"https://github.com/mainio/decidim-module-feedback\" rel=\"noopener noreferrer\" target=\"_blank\" class=\"external-link-container\">Helsinki Feedback module&nbsp;(External link)</a>.</p><p><strong>Does this issue could impact on users private data?</strong></p><p>Should feedback forms be tied to the content created just before (vote, proposal)? Most probably no and that should be made clear to the user as well so they feel confident leaving honest feedback.</p><p><strong>Funded by</strong></p><p>Awaiting funding</p>"},"title":{"en":"Feedback form for more actions (PB vote, proposal...)"}}

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Avatar: Virgile Deville Virgile Deville
01/03/2021 21:18
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@pierre Do you have screenshot from Helsinki feedback form module ?

Avatar: Pierre Mesure Pierre Mesure verified-badge
01/03/2021 21:20
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I sent you one a month ago. It's on your Rocket.chat. I think the interesting part is probably the centralised back office though, which I never got to work.

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