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Obert 01-01-2019 - 31-12-2030
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Banner for encouraging user to confirm his email address

Avatar: Ouarda Oubahri Ouarda Oubahri
31/08/2021 14:42  

Is your feature request related to a problem? Please describe.
Given a decidim instance has the fast sign up config activated.

When a user, creates an account he can directly contribute to the platform without confirming its email address clicking on the link it received by email.

This leads to users not confirming their email. After 2 weeks they cannot sign in anymore and most of them do not understand they need to click on "Didn't receive confirmation instructions?" to confirm their email and gain access to their account.

Describe the solution you'd like
We want users to confirm their email so they can access their account easily in the long run.

For this we propose to display an alert message below the navigation bar on all pages indicating that a confirmation email was sent to the user's email address and that he has to click on the link inside it to confirm.

The banner should include a button to :

  • resend the confirmation email
  • edit the email address inputed in the first place in case the user made a mistake by adding a link to /account

.

Additional context

Does this issue could impact on users private data?
No

Funded by
Open Source Politics

  • Resultats al filtrar per la categoria: PX (Participant eXperience) / Usabilitat PX (Participant eXperience) / Usabilitat

Llistat d'adhesions

Avatar: Antoine Gaboriau Antoine Gaboriau
Avatar: Pauline Bessoles Pauline Bessoles verified-badge
Avatar: Pau Parals Pau Parals verified-badge
Avatar: Ivan Vergés Ivan Vergés verified-badge
Avatar: Ariadna Vila Ariadna Vila
Avatar: Pierre Mesure Pierre Mesure verified-badge
i 3 persones més (veure més) (veure menys)
Número d'adhesions6
Banner for encouraging user to confirm his email address Comentaris 4

Referència: MDC-PROP-2021-08-16687
Versió 1 (de 1) veure altres versions
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Valor: 7bae6ce6ff9e2c475bf1b847259da793a7452db00986e8a4881a1989b413ebed

Origen: {"body":{"en":"<p><strong>Is your feature request related to a problem? Please describe.</strong><br>Given a decidim instance has the fast sign up config activated.</p><p>When a user, creates an account he can directly contribute to the platform without confirming its email address clicking on the link it received by email.</p><p>This leads to users not confirming their email. After 2 weeks they cannot sign in anymore and most of them do not understand they need to click on \"Didn't receive confirmation instructions?\" to confirm their email and gain access to their account.</p><p><strong>Describe the solution you'd like</strong><br>We want users to confirm their email so they can access their account easily in the long run.</p><p>For this we propose to display an alert message below the navigation bar on all pages indicating that a confirmation email was sent to the user's email address and that he has to click on the link inside it to confirm.</p><p>The banner should include a button to :</p><ul><li>resend the confirmation email</li><li>edit the email address inputed in the first place in case the user made a mistake by adding a link to /account</li></ul><p>.</p><p><strong>Additional context</strong></p><p><img src=\"https://s3.us-west-2.amazonaws.com/secure.notion-static.com/01b1dc81-0a86-45bd-ba18-db95d7d47fa8/Banner_to_confirm_email.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAT73L2G45O3KS52Y5%2F20210831%2Fus-west-2%2Fs3%2Faws4_request&amp;X-Amz-Date=20210831T123755Z&amp;X-Amz-Expires=86400&amp;X-Amz-Signature=5c08e7691fcb6a24bb2b525344f029cf49dc91d1ee066b1027ead15e58c6635d&amp;X-Amz-SignedHeaders=host&amp;response-content-disposition=filename%20%3D%22Banner%2520to%2520confirm%2520email.png%22\"></p><p><strong>Does this issue could impact on users private data?</strong><br>No</p><p><strong>Funded by</strong><br>Open Source Politics</p>"},"title":{"en":"Banner for encouraging user to confirm his email address"}}

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<script src="https://meta.decidim.org/processes/roadmap/f/122/proposals/16687/embed.js?locale=ca"></script>
<noscript><iframe src="https://meta.decidim.org/processes/roadmap/f/122/proposals/16687/embed.html?locale=ca" frameborder="0" scrolling="vertical"></iframe></noscript>

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4 comentaris

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Avatar: Virgile Deville Virgile Deville
31/08/2021 15:03
  • Obtenir enllaç Obtenir enllaç

Congrast on your first proposal @Ouarda !
Here are two diferent design proposal for the banner as I feel the line is quite long :
3 line options https://i.imgur.com/8Ai2Jj1.png
Banner with buttons options https://i.imgur.com/o09BM69.png
Let's see what kind of feedback @product has for us :)

Avatar: Pau Parals Pau Parals verified-badge
31/08/2021 16:18
  • Obtenir enllaç Obtenir enllaç
A favor  

really nice feature! :)

Conversa amb Antti Hukkanen
Avatar: Antti Hukkanen Antti Hukkanen
01/09/2021 09:27
  • Obtenir enllaç Obtenir enllaç

Just a note to this that we have one ordered work in our pipeline where we will implement email confirmation workflow during the registration process, also optional for the 3rd party service registrations (which might not always provide a confirmed email).

If this is something that would fit the core, we could back'n'forth about how to bring it to the core.

We are thinking of a number code that gets sent to the email that the user has to type to the page and the user cannot leave that page before they have confirmed their email. It was discussed at GitHub with @andres :
https://github.com/decidim/decidim/pull/8233#issuecomment-885588503

The topic of the discussion was different but this topic was side-tracked there.

Avatar: Virgile Deville Virgile Deville
01/09/2021 10:41
  • Obtenir enllaç Obtenir enllaç

Hello Antti,
Happy to discuss this with you. I'm sending you an email to schedule a meeting.

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