Propose new functionalities for Decidim software
#DecidimRoadmap Designing Decidim together
One of the biggest feedback we receive from the end users after implementing few live instances of Decidim is the clarity of the sign in and sign up processes. Many find these pages confusing which causes unnecessary support requests to the support organizations.
We believe the both processes (login and register) could be clarified with easy and small modifications:
- Move the OAuth login methods above the Decidim's own forms
- Hide the system's own forms by default
- Make the forms appear after clicking a link
We feel that people are usually familiar with the logos of the social login methods and therefore it would make sense to make these more visible. More you ask for the user to do (filling the forms), the less users you will have.
In case there is some proper argument for keeping the forms visible by default, we would suggest to make this at least configurable.
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We just feel giving users less options causes less confusion when using these functionalities. There's something called "Hick's Law" which states that the more options you give a person, the more time it takes to understand/make a decision.
I personally believe that people are generally familiar with the OAuth login method logos which makes it easy for them to select one of them. Hiding the form simply gives them initially less UI elements which I believe would make the choice easier for them.
We have also moved the OAuth methods above the form but it still keeps the login/register views quite long. I believe it is just unnecessary to keep the form visible if OAuth is an option.
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