Propose new functionalities for Decidim software
#DecidimRoadmap Designing Decidim together
As of today, most of our clients (@OSP) use Decidim for participatory budgets and we have been collecting users (participants in this case) feedbacks for the last few months.
Most of them point towards the lack of clarity from the workflow. Here are a few examples of the feedback we have had :
- "I wasn't sure my vote was taken into account since I didn't receive any mail confirmation and I didn't make out any visual differences in the design before and after I voted.
- "After I selected the projects I wanted to support, I had not notice that I had to confirm my choices for my vote to be saved" => we observed that 20% to 25% of participants don't go through with the confirmation process for every participatory budget we are involved with.
- "There was a very long list of projects to choose from. The actual design of the projects makes it hard to identify quickly what the project is about and what category it belongs to. Going through all the pages, I was afraid to miss out on a project I really wanted to support".
We propose to address those participants difficulties through a series of enhancements. We already started to work on some of them, others are still works in progress. You can find them here => https://github.com/OpenSourcePolitics/decidim/milestone/23.
We plan to test and iterate on them during the coming weeks before considering any merge.
This proposal has been accepted and is under development
- Has been reviewed by Decidim Product and complies with the Social Contract
- It is funded by Angers
- Developed by Open Source Politics
- Waiting for PR
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[...continued...] In the budgeting "pipeline", it would show the steps of the process, for example:
1. Select the projects
2. Preview your selection
3. Confirm your vote
After they "confirm the vote" (or cancel the process leaving the pipeline), the normal site would come back up with all of its default top navigations and other features. During the "pipeline" all other features but the voting would be hidden.
Users generally get confused when the screen is filled with different buttons and links. Think of going to a physical voting location and having 30 doors to select from where you want to go to with a text on each door that tells what's behind that door. After each door you would have a person explaining you what you can do in that room.
In the normal voting process, you go to the location, show your ID, get a ticket, go to the booth, come out of the booth. There's no way of following a wrong "path" in that process, and if you would - there's always people to guide you forward.
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