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This proposal has been accepted

This proposal is accepted by the Product Team to be submitted to the main repository. But due to the current volume of Pull Requests on GitHub, we cannot ensure that this contribution will be reviewed and merged for the next release. We kindly ask you not to send the PR until we notify you.

We'll let you know in the comments when the situation improves and we can review and accept your contributions again. Thanks for your help building together Decidim.

Admin contact form

Avatar: Virgile Deville
Virgile Deville
Accepted / In progress

**Is your feature request related to a problem? Please describe.**

As user I might want to contact admins for support. But most of the time the email is to be found on help page inside a huge text (ex : "Terms and conditions") which is hard to find.

**Describe the solution you'd like**

Front-end :

Add a contact form on the main nav or on the home page.

The contact form would have the following fields : name, email, message

The contact form is accessible to unregistered users.

Admin :

Global admins receive a email notification when the formed is filled and sent by a user.

This library could do the trick :

**Describe alternatives you've considered**

  • we could add a link to create a conversation with an admin but that supposed I was able to create an account (most request we get are people who find it difficult to register).
  • we could use tools like helpscout for people to contact admins and support teams from the front-end

**Additional context**

There is an existing issue in Github by Andres on this topic :

**Does this issue could impact on users private data?**


**Funded by**

Ville de Toulouse might fund this.



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